The International Air Transport Association (IATA) welcomed the signing of the ‘solidarity and stability’ Al Ula agreement that will see Saudi Arabia, Bahrain, United Arab Emirates and Egypt open their air, land and sea borders with Qatar. IATA said the agreement paves the way for commercial airlines to resume regional connectivity which will shorten flight
Dubai Electricity and Water Authority (DEWA)’s Youth Council organised 15 initiatives and programmes for more than 550 virtual participants in Q4 of 2020, in collaboration with DEWA’s local and international partners. The Council held virtual brainstorming sessions across all DEWA’s divisions to meet the needs of youth and listen to their views and aspirations. Youth
Gulf Air – the national carrier of the Kingdom of Bahrain – has announced the extension of its ‘No Fees, Unlimited Changes’ campaign allowing passengers to change bookings, exchange and refund tickets until 31 March 2021. Originally launched in March 2020, the campaign was one of the first global airline responses to provide peace of
The success of an organisation depends primarily on its capacity to provide outstanding customer service (CX). As consumer experience is subjective and mainly dependent on interpretation, there is no mechanism to measure Return on Investment (ROI). We analyze how you can use customer experience metrics in this blog post to evaluate how it improves revenue
Discovery Inc., the global leader in real life entertainment, today announced a strategic partnership with STARZPLAY, the MENA region’s fastest-growing subscription video on demand service, to launch discovery+ – the definitive non-fiction, real life subscription streaming service – across the Middle East and North Africa. STARZPLAY subscribers can now watchdiscovery+content within a dedicated branded area
Webinars give corporations or entrepreneurs a fantastic way to communicate on a far more intimate level with their audiences. The latest poll of over 40,000 Internet users throughout more than 32 countries in the Western Hemisphere found that the majority of individuals between the ages of 18-60 want their laptop or desktop, including a smartphone
In line with its ongoing expansion as a globally-focused organization, AESG, a specialist consultancy, engineering and advisory firm, today announced the appointment of Global Directors for each of lines of business, as well as the expansion of the role of companyco-founder, Saeed Al Abbar, to group-wide CEO. The move follows the company’s establishment of offices
