Almost eighty per cent of respondents based in the Middle East from the accountancy and finance professions say they believe their industry is inclusive and open to all, according to a new survey – Leading Inclusion by ACCA (the Association of Chartered Certified Accountants). ACCA conducted a series of research questions and roundtable discussions and
An efficient digital strategy will assist you to make appropriate decisions to make an online business efficient. A model of the strategic plan offers a framework that supports a conceptual model to be followed to ensure the inclusion of all main strategy design and implementation actions. You should have a digital marketing strategy in place
IMA® (Institute of Management Accountants) and the KFUPM Business School (KBS) have signed a Memorandum of Understanding (MoU), which will see the introduction of the CMA® (Certified Management Accountant) program to university students. The partnership is in line with KBS and IMA’s global efforts to further academic, educational, and professional initiatives which will help young students kickstart
The International Air Transport Association (IATA) welcomed the signing of the ‘solidarity and stability’ Al Ula agreement that will see Saudi Arabia, Bahrain, United Arab Emirates and Egypt open their air, land and sea borders with Qatar. IATA said the agreement paves the way for commercial airlines to resume regional connectivity which will shorten flight
Dubai Electricity and Water Authority (DEWA)’s Youth Council organised 15 initiatives and programmes for more than 550 virtual participants in Q4 of 2020, in collaboration with DEWA’s local and international partners. The Council held virtual brainstorming sessions across all DEWA’s divisions to meet the needs of youth and listen to their views and aspirations. Youth
Gulf Air – the national carrier of the Kingdom of Bahrain – has announced the extension of its ‘No Fees, Unlimited Changes’ campaign allowing passengers to change bookings, exchange and refund tickets until 31 March 2021. Originally launched in March 2020, the campaign was one of the first global airline responses to provide peace of
The success of an organisation depends primarily on its capacity to provide outstanding customer service (CX). As consumer experience is subjective and mainly dependent on interpretation, there is no mechanism to measure Return on Investment (ROI). We analyze how you can use customer experience metrics in this blog post to evaluate how it improves revenue
